DRYFTWEAR CUSTOMER CARE
Shipping Policy
A clear path from our store to your kitchen.
Where we deliver
We deliver to the contiguous 48 United States and Washington, D.C. We do not currently deliver to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or P.O. boxes. Please use an eligible street address at checkout.
Shipping cost and timing
Free standard shipping to the contiguous 48 United States and Washington, D.C. Handling: 1–2 business days. Transit after dispatch: 3–4 business days. Estimated total: 4–6 business days from the start of the processing window; not a delivery guarantee.
Order cutoff and business days
Order cutoff: 07:00 PM (GMT−06:00), Central Standard Time (Chicago), fixed year-round with no daylight-saving adjustment. Business days are Monday–Friday, excluding U.S. federal holidays. Orders placed before cutoff enter the processing window that business day; orders placed at or after cutoff, on weekends, or on holidays enter it the next business day.
Delivery estimates
The estimated total combines handling and transit time. Carrier delays, holidays, weather, or address issues may affect arrival. Delivery estimates are not guaranteed arrival dates.
Your delivery address
Please review your shipping details before submitting an order. If you notice an address problem, contact us so we can check whether a change is possible.
Delivery questions
For a shipment that appears delayed, missing, or damaged, contact [email protected] with your order number and the details available to you. We will review the situation and help with the next steps.
Taxes
Checkout displays a tax charge of $0 under our current pricing arrangement. This does not mean the products are legally tax-exempt.
Dryftwear · 19 Rue Laure Mauduit, 62530 Hersin-Coupigny, France